Privacy Policy

SMS Privacy Policy
Effective Date: 06/02/2025

At Redtail Equipment Rental, we respect your privacy and are committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and protect information when you sign up for and use our SMS services.

1. Information We Collect

When you opt in to receive SMS messages from us, we may collect the following:

• Your mobile phone number

• Your name (if provided)

• The content of messages sent or received

• Date, time, and delivery status of messages

2. How We Use Your Information

We use your information to:

• Send transactional updates (e.g., order confirmations, equipment rental updates)

• Provide customer support

• Send promotional offers and marketing messages (only with your explicit consent)

• Improve our messaging services

We will never sell or rent your phone number or personal information to third parties for their marketing purposes.

3. Opting In

By providing your mobile number, you agree to receive SMS messages from Redtail Equipment Rental. Message frequency may vary. Consent to receive marketing messages is not a condition of purchase or rental.

4. Opting Out

You can opt out at any time by replying STOP to any message you receive from us. You may also contact us at info@redtailrental.com or 979-696-5696 to be removed from our SMS list. After opting out, you will no longer receive messages unless you opt in again.

5. Message & Data Rates

Standard message and data rates may apply from your mobile carrier. Charges are billed and payable to your mobile service provider.

6. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.

7. Third-Party Services

We may use third-party SMS service providers to send and manage our messages. These providers are contractually obligated to protect your information and may not use it for any purpose other than providing services on our behalf.

8. Changes to This Policy

We may update this SMS Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this policy or our SMS practices, please contact us at:

Redtail Equipment Rental
Email: info@redtailrental.com
Phone: 979-696-5696
Address: 3101 Longmire Drive, College Station, TX 77845

-------------------------------------------------------------------------------------------------------------------------

SMS Terms of Service

By opting into SMS messages through a web form, rental transaction, or other method, you agree to receive SMS communications from Redtail Equipment Rental LLC.

What to Expect

You may receive SMS messages related to:

• Equipment rental confirmations and updates

• Order alerts and pickup/drop-off notifications

• Account updates or changes

• Appointment scheduling or reminders (if applicable)

• Billing or payment notifications

• Promotional offers (with prior consent)

Message Frequency

Message frequency may vary depending on your interaction with us.

Fees

Message and data rates may apply. These charges are billed by and payable to your mobile service provider.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time:

• Text STOP to cancel.

• For help, text HELP or visit our website at www.redtailrental.com.